How much is shipping for Marketplace orders and how are charges calculated?

Standard Shipping $2.99 per book. 4-14 business days delivery estimate

Expedited Shipping $5.49 per book. 3-5 business days delivery estimate

How does free shipping work?

A minimum purchase of $25 is required. Shipping is provided via USPS media mail. Average delivery time is 1–5 business days but is not guaranteed in that timeframe. Also allow 1–2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska, and Puerto Rico. FedEx service marks used by permission. “Marketplace” orders are not eligible for free or discounted shipping. Digital items are available in your account after order completion and do not count toward free shipping or any other shipping rates.

*Our free shipping offer is contingent upon specific weight and dimensional parameters. At our discretion, if your order exceeds $35 but does not follow these weight and dimensional parameters, it does not qualify for free shipping.

Do you ship internationally?

Sorry, Aylabooks.com does not currently ship international orders.

How long does it take to ship my order?

Orders placed from Aylabooks.com are shipped within 1-2 business days.

What shipping methods can I choose from and how long will they take?

All orders require 24-48 hours processing time. All shipping times are estimates only. Transit times vary by carrier, exclude weekends and holidays, and may vary with package origin and destination.

USPS Media Mail: 3-14 business days

Expedited Shipping: 2-5 business days

Expedited shipping means FedEx Ground, Priority Mail or SmartPost, depending on your location.

Can I ship to a PO Box?

If you are shipping to a PO box, you must choose a USPS service (USPS Ground or Priority Mail).

Do you ship to APO/FPO?

Sorry, Aylabooks.com does not currently ship to APO/FPO.

Will all my books come together in one package?

Yes, we may fulfill your order in one package.

You will receive an email confirmation for each shipment. The email also lists the items that have already shipped and those still to be shipped. We do not charge extra for these split shipments.

What if my shipping address is different from my billing address?

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. To list the alternate address with your credit card company, just call the 800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.

Will I get an email confirmation?

After you place an order with Aylabooks.com, we email you with pertinent information about your order’s status. For instance, soon after you place an order, we send an email confirming we have received it. We send a second confirmation email when your order has shipped. We send more than one shipment confirmation email if we fulfill the order in multiple shipments. We might also send other emails about your order’s status, if necessary. Please save these emails for your records. To ensure you get all email communications you should “white list” us in your address book (@Aylabooks.com).

Who can I contact for more information?

Please contact our customer care group via email at [email protected]. Please refer to your order number in all communications.